1 How this works

Use this page for any question, complaint or request about your personal data or privacy: to see what we hold, correct it, delete it, withdraw your consent, nominate someone to act for you, or complain about how we handled your data. You can also raise other complaints about our website or services here, and we will pass them to the right person.

This page is not for medical emergencies. In an emergency, go to the nearest hospital emergency department or call the hospital reception on +91 8263904909.

2 Who to contact

You can contact either officer. Your request is handled in confidence.

Data Protection Officer (DPO)

Answers your questions about how we collect, use and protect personal data.

Email: mangalmurtihospitalnanded@gmail.com (subject: “Privacy”)
Phone: +91 8263904909 (reception)
WhatsApp: +91 8263904909
Hours: Mon–Sat, 10:00 AM–2:30 PM and 3:00 PM–6:00 PM
Post: Mangalmurti Hospital, Cosmos Clinic & Varad Netralaya, VIP Rd, Vishnu Nagar, Nanded, Maharashtra 431602, India

Grievance Officer

Receives and resolves complaints and requests about your personal data, and about our website or services.

Email: mangalmurtihospitalnanded@gmail.com (subject: “Grievance”)
Phone: +91 8263904909 (reception)
WhatsApp: +91 8263904909
Hours: Mon–Sat, 10:00 AM–2:30 PM and 3:00 PM–6:00 PM
Post: Mangalmurti Hospital, Cosmos Clinic & Varad Netralaya, VIP Rd, Vishnu Nagar, Nanded, Maharashtra 431602, India

3 Ways to reach us

Online: use the form below to prepare a message in your own email or WhatsApp app.
Email: mangalmurtihospitalnanded@gmail.com
Phone or WhatsApp: reception +91 8263904909 or WhatsApp +91 8263904909 (Mon–Sat, 10:00 AM–2:30 PM and 3:00 PM–6:00 PM).
In writing or in person: hand a written complaint to the hospital reception, or post it to the address above. Ask for a receipt.

4 Send a request

Fill in what you can, then choose how to send it.

5 What happens next

We acknowledge it. Within 3 working days we confirm we have your request, with a reference number.
We check it is you. We may ask you to confirm the mobile number you used, so that nobody else can see or change your details.
We act. We look into it and make the correction, deletion or change you asked for, unless the law requires us to keep the data.
We reply in writing. Within 30 days we send you the outcome and our reasons. If we need more time, we tell you why and for how long.
You can appeal. If you are not happy, write to the Director of the hospital at the address above and mark your letter “Appeal”.

6 Your rights at a glance

Right	What it means	What to put in your request
RightAccess	What it meansSee a summary of your data, how it is used and who it is shared with.	What to put in your requestAsk to see your data.
RightCorrection	What it meansFix wrong or old details, or complete missing ones.	What to put in your requestSay what is wrong and what it should be.
RightErasure	What it meansDelete your data, unless the law needs us to keep it.	What to put in your requestAsk us to delete your data.
RightWithdraw consent	What it meansStop us using your data for something you agreed to.	What to put in your requestSay what you are withdrawing consent for.
RightNominate	What it meansChoose a person to act for you if you die or cannot act.	What to put in your requestGive their name and phone number.
RightGrievance	What it meansComplain about how we handled your data.	What to put in your requestDescribe what happened and when.

The full list is in section 8 of our Privacy Policy.

7 If you are not satisfied

If you are not satisfied with our reply, you can complain to the Data Protection Board of India. The law asks you to use our grievance process first.